Civility in the Workplace
Duration: 15min Validity: 12 months
Workplace incivility is frequently characterized as behavior that, while not significant or serious, violates the rules of respect in the workplace. A code of civility, also known as a code of conduct, is a set of guidelines established by a group of people, such as a company or a team, to ensure the well-being of everyone within a specific framework. This training will guide you to assimilate the basic set of rules that will allow you to recognize breaches of civility in the workplace, to identify the steps to resolve incivility as well as to identify the right behaviors and attitude to adopt at work.
The training is intended for all workers who wish to acquire knowledge in order to understand the basics of the concept of civility at work.
- Recognize incivility in the workplace;
- Learn how to react to incivility;
- Know your rights and duties in terms of civility at work.