This training is recognized by RBQ, CMMTQ and CMEQ as part of mandatory continuing education.
Dispenser: 5831-8320
Training number: 5831-8320-F023
Incivility in the workplace is frequently described as behavior that, while not significant or serious, violates the rules of respect for the workplace.This training will guide you to assimilate the basic set of rules that will allow you to recognize breaches of civility in the workplace, to identify the steps to resolve incivility as well as to identify the right behaviors and attitude to adopt at work.
It is intended for all workers who wish to acquire knowledge in order to understand the basics of the concept of civility at work.